"Tracking felt a little sketchy"
The tracking updates were really vague, which made me a bit suspicious about what was actually going on with my order. I had to keep checking over and over because it never clearly said where the package was.
cherie_Villalobos05
May 15, 2026
"Really quick delivery"
I ordered from byellie.co and it came way faster than I expected. They sent tracking and it got delivered on the exact day they said it would. No hassle or anything, happy with it and I’d order from them again.
hello_juan019
May 14, 2026
"Personalisation was wrong"
The personlisation didn’t match what I typed, which was annoying since it was meant to be a gift. Really dissapointed with that.
Kathleen-landfried
April 26, 2026
"It was okay, but I’m still not totally sure"
I ordered from byellie.co.uk and, to be fair, my order did show up, so I guess that’s a positive. The website seemed fine and paying was straightforward, but after I placed the order I didn’t really get many updates, which made me start wondering if I’d made the right choice.
The product itself was alright, nothing amazing, but not bad either. I might order from them again, though I’m not completely sure yet. I think I’d feel better if the delivery information was clearer and customer service replied a bit faster.
Heather_bussey00
April 07, 2026
"Decent, but NOT worth the price"
It was okay overall, but for what I paid, I expected a bit more. Nothing was terrible, but it definitely felt overpriced to me. I just thought it would be BETTER for the money.
nicole1987
March 24, 2026
"Nice idea, but the delivery was careless"
The order itself was fine and had a nice personal feel to it, which I appreciated. But the way it was handled during delivery kind of ruined the experience. The package looked like it had been tossed around without much care, and that left me feeling unsure about ordering again.
"Lovely birthday gift for my sister"
I ordered from Byellie for my sister’s birthday and it turned out really nice. It looked lovely and felt personal without being over the top which was exactly what I wanted. Delivery was fine and it came in plenty of time. My sister really liked it so I was happy too. I’d definitely use them again for another gift
Amanda_golden96
February 23, 2026
"Finally, a site that didn’t wear me out"
I’ve been so tired of jumping through hoops on websites lately, so this was a relief. The site was easy to use, and I found what I needed quickly without having to dig around forever
michael1990
February 21, 2026
"Bad first impression with constant stock issues"
My first impression wasn’t great. I started browsing and actually found a few things I liked, but every time I clicked on something, the size or colour I wanted was out of stock. I even signed up for restock emails and never got anything back. It kind of feels like half the site is just there to look good but isn’t actually available to buy. Frustrating and feels like a waste of time.
lillie_Soland86
February 21, 2026
"I was so happy when I tried..."
I was so happy when I tried it on. The size was just right, and it fits really nicely, such a relief when something feels this good right away.
AmandaFlores
February 15, 2026
"Pretty close, but the color was off"
The item was mostly like the description said, but the color looked a bit different in person than it did in the photos. It’s not terrible or anything, I just expected it to match a little better. Also, it wasn’t really clear who was responsible for making sure the listing/photos were accurate, which was kind of frustrating
"I really appreciated that the shipping cost was..."
I really appreciated that the shipping cost was shown before I paid. Maybe I’m just too used to other sites sneaking in random fees at the last second, but it made the whole order feel a lot easier and more honest
michaelsalgado6058
February 11, 2026
"I just ordered from By Ellie recently and..."
I just ordered from By Ellie recently and I’m still really impressed. The item feels really well made, has a lovely finish, and you can tell a lot of care went into it. It looked good online, but it’s even better in person. Definitely one of the nicer things I’ve bought lately.
SANDERS
February 09, 2026
"First impression: checkout was a breeze"
My snap judgment was that byellie.co.uk was going to be straightforward, and it was. Ordering was easy, the checkout didn’t drag on forever like some sites, and everything was clear the whole way through. Payment went through without any fuss and the confirmation email came in straight away. Nice, simple experience, I’d use them again.
adell-Roberson
February 06, 2026
"I ordered this because the photos made it..."
I ordered this because the photos made it look really nice and a bit more premium, but when it arrived it didn’t quite match that impression. The colour was slightly different, and the material looked cheaper in person than I expected. It’s not awful or unusable, but it reminded me that product photos can really shape your expectations. I was hoping for something that felt a little more special, so I’m a bit disappointed.
William_jones71
January 30, 2026
"Not many options to pick from"
I was hoping there’d be more ways to customize things, but... the options felt limited. The colors and styles just weren’t really enough for what I wanted, so I ended up not placing an order.
MaeAndrews_35
January 30, 2026
"The selection felt thin. The site makes..."
The selection felt thin. The site makes it sound like there’s tons to choose from, but that kind of polished marketing talk didn’t really match what I saw. I had a hard time finding anything I actually liked.
robertmurillo8629
January 28, 2026
"Easy return, but the timing was annoying"
The return process itself was painless, and I got the label without any real trouble. The frustrating part was the timing, it felt like the refund took longer than it should have, especially when I was kind of counting on it coming through sooner. So overall, not bad, but not exactly great either.
hello_nanci180
January 24, 2026
"Colour wasn’t what I expected"
I’m giving it 2 stars because the item itself was fine, so I’m assuming the quality is probably okay overall. But the colour looked quite different in person compared to the photos. Online it seemed much brighter, and when it arrived it was a lot duller, which didn’t really work for what I needed. I picked it mainly for the colour, so it was frustrating
elaine.Chavez
January 20, 2026
"I got this for my sister’s birthday..."
I got this for my sister’s birthday and she was genuinely really pleased with it, it just felt a bit more thoughtful than grabbing something random from the shops last minute.
Ordering from byellie.co.uk was really easy too, and it turned up looking lovely so I barely had to do anything to it. Would definitely use them again for gifts, especially when I’ve got no idea what to buy.